FAQ

Where all do you ship to?

We ship world wide. There are additional costs depending on the county being shipped to, these fees can be found online for each shipping company (i.e. UPS, FED-EX, etc).

What's your Warranty?

i. Satisfaction Guarantee:

We understand this is an investment and want to ensure you are 100% satisfied with the bit you purchase. If you receive a product and are, for any reason, not satisfied with the craftsmanship please give us a call and we will make it our top priority to make it right.

ii. Warranty:

Tom Balding Bits & Spurs warranty covers any defects in materials or workmanship. We do not warranty normal wear and rust.

How do I contact you regarding my warranty?

You can contact us in many ways, all of which are outlined on our contact us page

What are your store hours?

Office Hours - Monday - Friday 8:00AM-4:30PM

Showroom Hours - Tuesday & Thursday 8:00AM-4:30PM

How do I know which bit is right for me?

We have a blog post that speaks to this point that you are welcome to review. We alos offer a trial bit service that allows you to try a bit out before you buy it

How do I care for my bit or spurs?

We have noted what we have found to work in our blog post. You can also reach out to us directly if you find your situation to be unique.

What are your bits made of?

We welcome you to review our blog post on what our bits are made of. This will help you understand the materials and their functions.